FAQs

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Refunds

All sales are final. Please see our Refund Policy for more information.

Shipping

Shipping takes 5 to 7 business days (not including processing). We are not responsible for shipping delays nor damages. Please see our Shipping Policy for more information.

Response Inquiry

Please give responses to order inquiries and/or concerns 24-48 hours. Thank you for your purchase, and your patience.

Customer Reviews

Your voice matters, and we value your opinion. Please share your love for your products by tagging us on social media @netlahsscents via Twitter &Instagram.

Special Items/ Collection Sets

Please note that special items and collections are available on a first come, first serve basis due to limited supplies.